To Live and Die by Google Places

The recent bias by Google on elevating local search “above the fold” has had some of my clients begging for Google Places prominence.

It’s a two-edged sword which can open up an unintended consequence and resources will need to be budgeted for defense.

Money quote from the article:  “many business owners have no recourse with negative reviews.”

Be prepared. Between Google Places and Yelp, anticipate budgeting for “spin control”.